Invoices

Every WooCommerce order can get one invoice. Vite Invoice makes it automatically when the order reaches a status you choose, or you make it yourself. An order never gets two invoices, whichever way it is made.

#Choose when invoices are created

1. Go to Vite Invoice → Settings → Invoice.
2. Under When to create invoices, leave Make it automatically on.
3. In Make the invoice when the order status becomes, pick one or more statuses: Processing, On hold or Completed. Most stores pick Processing, which means the customer has paid.
4. Click Save Changes.

From now on, each order that reaches one of these statuses gets its invoice. Orders that were placed earlier are not changed.

#Skip orders you don't want to invoice

• Skip free orders: orders that cost 0 do not get an invoice.
• Never make an invoice for these order statuses: orders with these statuses never get an invoice. Leave it empty to allow all statuses.

#Manual creation

Allow manual creation shows a Generate button, so you can make an invoice yourself. It is on by default.

Tip: Selling by bank transfer or sending proforma invoices first? Pick only the paid statuses as triggers, so unpaid orders don't get an invoice. Also check Make the invoice if it is not ready yet on the Emails page.

#The Invoices list

Go to Vite Invoice → Invoices. It lists every invoice with its Number, Order, Customer, Date and Total. Filter by status:

Each invoice has Preview, Download PDF, Print and Regenerate.

#Create an invoice for any order

1. Click Create invoice.
2. Enter the WooCommerce order number.
3. Confirm. If the order already has an invoice, no new invoice is created.

#On the order screen

Open an order in WooCommerce → Orders. The ViteInvoice box on the right shows the invoice number with View, Download PDF, Print and Regenerate, or a Generate button when the order has no invoice yet. The orders list also gets an Invoice column.

#Regenerate an invoice

Regenerating makes a new PDF from the current order and your current settings and design. The number and the invoice stay the same.

1. Click Regenerate in the Invoices list or on the order screen.
2. Confirm. The message reads "A new PDF is created and the number stays the same."

Note: On a store with ZATCA switched on, an issued invoice is not redrawn if the order amounts have changed. The issued PDF is kept. Record the change with a credit note instead.

#What's printed on the invoice

Under Show on the invoice in Settings → Invoice, choose what appears: Product SKU, Tax line, Shipping line, Payment method, Customer email, Customer phone, Customer notes and Shipping address (Never, Only when different or Always).

• Date shown: the Invoice date (the day the invoice was created) or the Order date.
• Due date: prints a due date a number of Days until due after the invoice date. 30 is a common choice.

Pro: Product images, Custom fields and QR code / barcode are Pro options. See Custom fields.

#When something goes wrong

The Dashboard shows Needs attention for failed PDFs you can retry. Common messages:

• "The PDF could not be saved. Check that wp-content/uploads is writable."
• "Free orders are skipped. You can change this in the Invoice settings."
• "Invoices are not created for this order status. You can change this in the Invoice settings."